The questions store owners ask before they sign up.
Pricing
What's the price, and what's the catch?
No setup fee, and the price on the page is the price. Four plans, and a real online store with checkout is in every one: Listed $49, Brand $99, Complete $199, Studio $399. Every plan gets the AI assistant, verified-buyer reviews, automatic cart recovery, and Google and AI-search presence. Here is the honest catch, since you asked. Some things genuinely are gated: your own domain and the AI phone line start at Brand, AI discovery and the Google and Instagram catalog feed start at Complete, and the studio has a monthly generation allowance rather than being unlimited (3 images on Listed, up to 60 images and 15 videos on Studio). Slad also cannot invent your products for you, so you still have to bring a catalog or the photos to build one from. 7 days free, no contract, cancel yourself.
ROI
What return can I expect?
Fair question, and here is how to think about it rather than a number we made up. The return sits in three buckets you are leaking from today: carts that walk, calls you miss, and search you are invisible to. Take carts. Roughly seven in ten online carts are abandoned, an industry figure that has held for years across dozens of studies. Slad emails every one of those shoppers a link that reopens their exact cart. The part that matters: it tracks that click through to the order, so what you see is not a vague uplift claim, it is the actual dollars that recovery brought back, reported to you inside the app. Do the same arithmetic on the calls a phone line now closes instead of dropping to voicemail. We would rather you check those numbers against your own first month than take a promised multiple on faith, which is exactly why Slad reports them back to you.
Features
What exactly does Slad do?
A lot, all in one app: a real online store with checkout on your own domain, an AI assistant that runs the whole thing from a sentence (and a full dashboard if you prefer buttons), an AI phone line that answers your calls and can text a shopper a checkout link, AI product photos and video, verified-buyer reviews, automatic abandoned-cart recovery counted in real dollars, and one catalog fed to Google and Instagram.
AI assistant
What can the in-app AI assistant actually help me with?
It does not just answer, it acts. It already reads your catalog, orders, customers, inventory, and reviews, so you can say "add this product," "set sizes S through XL," "mark the mediums sold out," "drop this to $38," "run 15% off this week," "ship order 1041," or "who bought twice this month," and it does it and answers with your actual numbers. It will also clean up a product photo, turn one into a short video, and draft outreach to past customers or wholesale buyers for you to approve. If you would rather click than type, the same store has a full dashboard for orders, products, and inventory.
Messages & calls
What happens to the messages and calls I miss?
You get your own business number that answers every time. It knows your live catalog, so it can tell a caller the price, the sizes left, and what the thing actually is. Then it does what a voicemail cannot: it texts them the product photo and a link to that item, builds their cart on the call, and texts a secure checkout link they pay on themselves. It never takes a card number out loud. It recognizes a returning customer from their number and can pull up their order, takes a message when that is the right answer, and hands the call to you when a human is.
Reputation
What if a shopper has a bad experience?
Before a shopper is guided toward sharing, they rate their order. If they select a low rating, Slad routes that feedback privately to the owner before it goes public.
Content
How does Slad turn one photo into a video?
No, Slad connects to them. Slad syncs your product catalog to Google Shopping and Instagram and Facebook shops, kept up to date automatically as you change products, so your items appear there and shoppers check out on your own store. You connect your Google and Meta accounts once and keep your audience.
Buying
Can shoppers buy a specific product right from the store?
Yes. Your whole catalog sits on your storefront with real checkout, so a shopper browses, adds to cart, and pays without talking to anyone. If they would rather call, your phone line can text them a link straight to that product and a secure checkout link.
Channels
Does Slad replace Google Business, Instagram, Facebook, TikTok, and YouTube?
No, Slad connects to them. Slad syncs your product catalog to Google Shopping and Instagram and Facebook shops, kept up to date automatically as you change products, so your items appear there and shoppers check out on your own store. You connect your Google and Meta accounts once and keep your audience.
Discovery
Will Slad help new shoppers find me, even in AI search?
Yes. Slad structures your products, prices, and verified reviews so Google and AI shopping assistants can read and recommend them, and lists your store on the Slad shop guide.
Operations
Will I have to retrain my staff?
There is nothing to retrain. Your shoppers self-serve on the storefront, and you run the store side by typing a sentence rather than learning a dashboard. If you also have a counter, a sticker hands a walk-in the same store on their phone, and that is the whole of it.
Category
Is Slad an agency, or a tool, or a booking-system replacement?
None of the above. Slad is the operating system a local store or online shop runs themselves. If you have no real online store, Slad stands one up; if you do, it runs the front of it.
Ordering
Can shoppers buy right from the store?
Yes. Your storefront carries your live catalog with real checkout on your own domain, so any product can be bought from a phone, at any hour, with Apple Pay, Google Pay, or card.
Setup
How long until we're live?
Same day. Your store is stood up already populated, so you are never staring at an empty page, and average setup is under an hour: bring your products across in bulk or send your assistant a photo of each, connect payouts, and you are taking real orders. Stickers go out for the counter if you sell in person.
Ordering
Can shoppers buy without changing my store software?
Straight answer: Slad stands up its own storefront rather than bolting onto your current one. What it does not make you do is rebuild. It imports your existing Shopify or Woo catalog with prices in bulk, so you are moving a catalog, not starting over, and you can keep selling wherever you sell today while you decide.
Cost
What's a cheaper alternative to a marketing agency?
A marketing agency runs $2,500+/mo and only handles your posts. Slad is an operating system that does the marketing and runs your storefront.
Reputation
How can I stop bad reviews before they go public?
Every buyer is invited to review after their order ships. The verified reviews build trust on your product pages, and you can hide any that are unfair or off-topic before they do damage.
Content
How do I turn product photos into videos automatically?
Upload one product photo and Slad turns it into a polished short video with the motion, light, and warmth a still photo can't show, then adds it to that product so it plays right on your product page in the storefront, with no filming or editing.
Local stores and online shops
What's the best all-in-one app for local stores and online shops?
Slad is built for local stores and online shops: a real store with checkout on your own domain, an assistant that runs it from a sentence, a phone line that sells, verified reviews, automatic cart recovery, and one catalog fed to Google and Instagram.
Research
Are Slad's claims and revenue numbers backed by real research?
Yes. Every claim on this site, and every default in the revenue calculator, is tied to a published source: peer-reviewed research (for example, the Harvard study linking a one-star-higher rating to 5 to 9% more revenue for independent businesses), established research firms like BrightLocal, Rival IQ, and Gartner, and clearly-labeled industry data. Where a study gives a range, we use the conservative end. You can read every source, tagged by how credible it is, on the research page.
Word of mouth
How does Slad get my shoppers posting about me?
Honestly, Slad cannot make anyone post, and you should be suspicious of a tool that claims it can. What it does is ask every real buyer for a review once their order lands, then put those words and stars on the product page where they do the most work. The AI Product Studio is the other half: a product shot good enough that someone actually wants to send it to a friend.
Category
Is Slad an alternative to Shopify, Square, or BigCommerce?
Slad is more than a store builder. Shopify, Square, WooCommerce, and BigCommerce are checkout-first: they hand you a dashboard and the transaction, and everything else is your job or an app you pay extra for. Slad stands up the store and then runs it: you add a product or change a price by typing a sentence, the phone line answers and sells, abandoned carts come back on their own, verified reviews collect themselves, and the catalog feeds Google and Instagram. Slad is not claiming those tools cannot do their piece. It replaces the stack with one flat price.
Inventory
Does Slad handle sizes and stock properly, or will I oversell?
Stock is tracked per size, not per product. If the mediums are gone, the medium greys out on the storefront and nobody can buy it, so you are not refunding an order you could never ship. You set it the same way you do everything else: tell your assistant "set sizes S through XL" and "mark the mediums sold out," or change it in the dashboard. The same numbers flow out to your Google and Instagram catalog, so what people see there matches what you actually have.
Dashboard
Do I have to run everything through chat, or do I get a normal dashboard?
Both, and they are the same store. Typing a sentence is the fast path when you are on your feet: "drop this to $38," "ship order 1041." But you also get a full store dashboard with orders, products, inventory, and customers laid out the way you would expect from any store admin. A change you make in one shows up in the other immediately, because there is only one store underneath. Use whichever suits the moment.
Getting paid
Who actually gets the money when a shopper checks out?
You do, into your own payment account, on the normal payout schedule. Slad does not sit on your money or hold a balance you have to request. Shoppers pay with Apple Pay, Google Pay, or card on your own store, and if your shoppers are in another country the prices show in their currency. When the AI phone line takes an order, it never handles a card number out loud: it texts a secure checkout link and the shopper pays on that link themselves.